FAQ

Are your cleats guaranteed?

Our crampons are guaranteed: in the event of a problem within one month of delivery, our after-sales service can replace your pair.

What happens if my package is not delivered?

Don't panic, if your package encounters an incident during delivery, we will resend it at our expense!

What is the delivery time?

The delivery time is 10 working days, including order preparation time and transport.

How to contact your customer service?

Our customer service is available 7 days a week via:

- Our Cat (bottom right)

- Whatsapp at +33 7 57 83 47 06

- Email: Contact@cramponselite.com